People use the two words as if they were only a legal difference. For cleaning, the difference shows up in the rules. A rental apartment often has a landlord, a super, and a lease clause about nails, drains, and trash. A condo often has an association, a management office, and a house manual about quiet hours, hallway mats, and where a vendor may wait. BRERH follows the rules you send. We do not guess which elevator is allowed, and we do not treat a passenger car as a freight car because the service car is busy. If you are booking a first visit before furniture arrives, the move-in cleaning page is the closer fit. If you are leaving and a walkthrough is the point, see move-out cleaning.
Elevators and quiet hours
Building rules are part of the scope, written next to the rooms. Send the hours when vacuuming is allowed, the elevator the crew must use, the service entrance, and any rule about carts in the corridor. Some buildings want a protective mat. Some want the crew to stay off the passenger lobby entirely. Those instructions are not decoration. A complaint from a neighbor can end a vendor relationship faster than a missed baseboard. Apartment cleaning services that ignore quiet hours are a problem for the resident who has to live with the fallout the next morning.

What a smaller plan changes
Square footage can look modest while the detail stays high. A studio can hold a kitchen, a bath, and a closet that all need the same attention as those rooms in a house, packed into less walking distance. Condo cleaning services account for that density. Counters, the inside of a microwave, the track of a shower door, and the dust on a window sill facing a busy street are ordinary work. We do not assume a balcony is in scope. If a balcony is private, reachable without climbing, and the association allows the crew out there, it can be written in. Exterior glass on a high-rise, and any work over a railing, is outside this service. Reachable interior glass can be included, or booked through window cleaning when the glass is the main request.
Floors in apartments and condos are often a mix: engineered wood in the living room, tile in the bath, and a small rug that cannot be soaked. The method follows the finish. A single cleaner for every surface is how a film builds up on wood and a grout line stays dark. If the floor is the whole point of the visit, say so, and read floor cleaning for the material limits. We vacuum and wash what the scope names. We do not refinish hardwood, restore stone, or promise that a worn plank will look newly installed.
Recurring visits and turnovers
A lived-in condo on a weekly or biweekly rhythm is a maintenance visit. The same checklist repeats: kitchen, bath, floors, dust on the surfaces you actually use, and trash taken to the chute or the bin the building assigns. Belongings stay where you left them unless you asked for a clear counter. A turnover, when one resident leaves and another has not arrived, is closer to an empty-home clean and should say whether cabinets and appliances are bare. Mixing those two standards into one vague “make it nice” note is how a crew and a resident disagree at the door. Condo cleaning services and apartment cleaning services both need the standard named before the first hour is staffed.
Room list
Use this as the starting checklist for a standard unit. Add the den, the second bath, or the in-unit laundry if you have them. Strike anything the building forbids. Products can be specified: lower fragrance, no bleach on stone, or a floor cleaner you already buy. If you do not specify, BRERH brings a working kit and tells you what was used when you ask.
- Kitchen surfaces, sink, stovetop, and the exterior of the hood and appliances.
- Inside the microwave. Inside the oven, refrigerator, and cabinets only when the scope says those cavities are empty enough to clean.
- Bathroom fixtures, mirror, toilet, tub or shower, and the bath floor.
- Floors vacuumed and washed for the material in each room.
- Dust on sills, tables, and reachable shelves that are clear of papers and objects.
- Interior glass and tracks you can reach from the floor.
- Trash gathered and taken to the chute, bin, or service room the building designates.
- Switch plates, handles, and the inside of the entry door.
- A private balcony only when it is written in and can be reached without climbing.
Questions
Yes. Quiet hours, elevator assignment, service doors, hallway mats, and vendor sign-in are part of the visit when you send them. Apartment cleaning services that skip those rules create a problem you have to answer for after we leave. Put the house manual notes in the quote: the hours a vacuum is allowed, whether a cart may wait in the corridor, and which desk needs names the day before. We use the car the building assigns. We do not hold a passenger elevator against policy to save a few minutes. If the rules change seasonally, send the current sheet. An old PDF from move-in day is often wrong by the time a recurring visit starts.
Yes, and that timing is usually better for cabinets, baseboards, and appliance interiors. Book it as a move-in clean when the unit is vacant and the previous occupant’s dust is the job. Condo cleaning services on a furnished, lived-in plan are a different checklist: we work around belongings and we do not empty your drawers. Tell us which version you need. If boxes are already stacked along the walls, the crew will clean the open floor and the baths and will not pull cartons apart. Keys or a fob have to work before the arrival window. A condo association that requires an elevator reservation should have that hour on the same note as the address.
Not as part of a unit clean. Lobbies, shared corridors, package rooms, and gyms are usually the building staff’s work. The scope for a resident covers the inside of the apartment or condo, including the inside of the entry door. If a property manager wants common-area cleaning, that is a commercial scope with its own schedule, access, and room list. Mixing the two into one casual request leaves both jobs unclear. We also do not enter a neighbor’s balcony or a shared terrace unless the association has assigned that space and written it into the visit. Trash from your unit goes to the chute or bin you name. We do not rearrange a shared disposal room.
A private balcony is included only when the quote says so, the association allows it, and the crew can work there without climbing or leaning over a railing. Sweeping a small terrace and wiping a table can be ordinary. Washing the exterior of high-rise glass is not part of condo cleaning services. Interior glass and sills reached from the floor can be on the unit checklist. If the glass is the main reason you called, use the window cleaning scope and its height limit. We also skip any balcony that still holds construction debris or loose tile. Tell us about bird spikes, planters you want left dry, and furniture that should not be moved. A short note prevents a plant from being soaked because it sat in the walking path.