For facility teams
Who this is for
People who answer for the building
This work is for facility managers, property administrators, and office managers who need a scope they can defend. You might oversee one suite or several floors. You might be new in the role and inheriting a vendor whose checklist lives in someone’s head. The useful first step is a written description of zones: lobby, work areas, kitchens, restrooms, glass, and any room that is off limits. We would rather spend time on that page than on a tour that never becomes a document. If a board, a tenant, or a landlord asks what the cleaners do, you should be able to show them the same page we use.
Owners of a single professional suite are welcome, and so are managers of a multi-tenant floor, as long as access and responsibility are clear. A dentist’s waiting room, a shop after close, a school once the children are gone, and a warehouse break room can all be commercial work. They are not the same visit. Each one gets its own scope, its own timing, and its own note about what we will not do. If you need a specialty page for the building type, start with office cleaning, janitorial services, retail cleaning, restaurant cleaning, medical office cleaning, school and daycare cleaning, or warehouse cleaning, then come back here for the way the program is built.
A house clean is a different assignment
A house clean is organized around rooms people live in. Someone may be home. A pet may have opinions. Laundry, dishes, and the way a family actually uses a kitchen are part of the plan, and the visit often happens in daylight. Commercial cleaning is organized around a building that has to reopen. The crew is usually in the space when the tenant is gone. Alarms, elevators, loading rules, and a key protocol matter as much as the mop. The standard of care can be equally serious in both settings. The checklist should not be copied from one to the other, because a bedroom and a server closet fail in different ways if someone guesses.
House cleaning also tends to judge success by how the home feels to the people who sleep there. A commercial floor is judged by the first person through the door in the morning, and by the facility lead who walks it later with a list. Smells are a weak measure. Edges, emptied bins, stocked restrooms, and glass without streaks are stronger ones. If you want a home on a weekly rhythm, that belongs on house cleaning or recurring cleaning. If you want both a residence and a small studio, ask for two scopes so the tasks do not blur into a single vague visit.
Industries, in outline
Offices are the most common request: suites and full floors where desks, kitchens, conference rooms, and restrooms set the pace. We describe that pattern on the office page, including what happens to papers left on a desk. A commercial program can also cover a lobby shared by several tenants, if the property manager, not each tenant, owns the scope and the access. Shared corridors get missed when everyone assumes someone else asked for them. Put the corridor on the page or leave it off. Do not leave it implied.
Warehouses and light industrial floors can include restrooms, break rooms, and walkways that are safe to enter. Hazardous waste, confined spaces, and heavy equipment cleaning are out. Post-construction dust is a separate project, described under post-construction cleaning, because a nightly janitorial visit is not built to remove construction film from an entire floor. If your building mixes an office with a shop floor, say so at the quote. We will split the zones on paper so the office standard is not used to judge a dock, and the dock is not quietly added to an office price.
