How We Work

Architectural stair with a thin metal rail and soft side light. — Stairs, landings, and the rooms they connect belong in the plan if you want them cleaned.

Tell Us About Your Space

The second step is the description that makes the plan specific. Rooms, floor types, and the condition you actually live with matter more than a square-foot boast. Tell us about pets, alarms, freight elevators, and whether someone will be home. A hardwood floor with an intact film is a different instruction from a waxed floor or a laminate that cannot take standing water. Grout that has lost its color will not be promised back to the original shade. Upholstery needs a fabric note, because not every cloth can be wet-cleaned and a hidden spot test comes first. Windows need a floor count and a clear line at reachable exterior glass. If the building has a rule about hours, hoses, or scents, send the rule. Photos help: a worn lane, a grout joint, a cleaning-code tag, a sill. We would rather correct the description now than discover a third bathroom or a stone shower when the crew is already inside. Commercial spaces need the after-hours window and the name of the person who can answer a question when the suite is empty. Residential spaces need the same honesty about clutter. We clean surfaces. We do not sort a month of papers unless that sorting is written down.

Receive a Cleaning Plan

The plan is a document, not a mood. It lists the rooms, the tasks, the products when you have asked for a preference, and the tasks that are out. Out of scope is as important as in scope. Flood restoration is out of carpet work. Refinishing is out of floor care. Rope access is out of window cleaning. The plan also states what “done” means where people often disagree: inside the oven or not, tracks and sills or glass only, closets or not, light furniture moved or left. Price sits next to that list. If you add the refrigerator interior after reading the plan, the price changes before the day is booked, not after. You can accept the plan, narrow it, or decline it. A narrowed plan is still a plan. What we will not do is swap in a cheaper verbal version and hope both sides remember it the same way. If a walkthrough is needed because photos are not enough, the plan is revised after that walkthrough and sent again. The version you approved is the version the crew carries.

Professional Cleaning

On the day, the crew follows the plan that was approved. They do not expand into the garage because there is time left, and they do not skip the bath because the kitchen took longer, without telling you. Materials are treated the way the plan said. Floors are cleaned to match the finish. A spot test that fails on upholstery stops wet cleaning on that piece. Grout is cleaned with the chemistry the tile can stand, and a joint that will not return to its old color is not scrubbed into a hole. Interior glass and reachable exterior glass are done. A pane that needs a rope is left. If a condition on site contradicts the plan, such as a stone floor where we expected vinyl, work pauses on that surface and you are asked. Product preferences follow the written plan when they have been separately confirmed. Specialized product claims, including biodegradable, disinfecting, or sanitizing attributes, are not implied by this page. Keys and codes are used to enter and to leave the space secure. Pets are worked around, not walked and not let out. The crew does not rearrange furniture into a new layout. Pieces that were moved to clean are put back. Trash and lost items follow the instruction you gave, which is why that instruction had to be in the plan.

Quality Review

The review compares the room to the plan, not to an unnamed ideal. A lead looks at the tasks that were listed: the kitchen list, the baths, the glass sides that were purchased, the floor finish that was not to be recoated. Missed items that were in scope are the ones that get corrected. Items that were excluded are not treated as failures because someone hoped they were included. You are the other half of the review. Tell us while the visit is fresh, with the room and the task named. “The bath looks off” is harder to answer than “the shower track was in the plan and still has grit.” We would rather return for a specific miss than debate a feeling a week later when the household has used the room. Dry times still apply. A carpet or a sofa judged while it is damp will look unfinished because it is unfinished. Wait for the dry window we gave you, then look. Recurring visits use the same comparison: the standing list, any agreed exceptions, and a note if the condition has changed enough to need a new plan. The review keeps the written scope tied to the work after the crew has gone.

What the plan protects

Close view of pale stone with a soft seam of shadow. — A finish is a fact about the surface. The plan should name it.

A written plan makes repeat visits comparable. It can record which closets are included, which product preference applies, and which rug must not be wetted. Memory is a weak system for a stairwell and a stone bath. The page you are reading is the sequence; the agreed plan is the document that matters on site.

If you want to prepare for the sequence, start with the space, the timing, and the limit you already know. A written plan would still require separate, direct confirmation before anyone puts a date on a calendar.

Preview Quote Details when you are ready. If you would rather see the kind of work the plan can point to, start with house cleaning or commercial cleaning, then return to preview the fields that match your building.

Tell Us About Your Space

Receive a Cleaning Plan

Professional Cleaning

Quality Review

What the plan protects

Tell us about the space.